You can report a service complaint via the contact form at this page or by email [javascript protected email address]. In your message, try to describe the reasons for your dissatisfaction with the service. The complaint will be resolved by cancelling the payment as soon as possible. The refund period may vary depending on the payment chosen.

• You may file a complaint within 14 days of purchasing the service.
• Please send your complaint to [javascript protected email address] along with your order number.
• We will process your complaint without undue delay and, in justified cases, refund the full amount paid.